Crafting solutions through insight, strategy and design
Crafting solutions through insight, strategy and design
Open to new opportunities
Full time and freelance
Selected works
Explorations & side projects
More case studies
Testimonial
Razwan is a fantastic product designer who brings vast experience, professionalism, and a deep understanding of the craft.
He excels in translating tricky business problems into smooth user experiences and has been outstanding to work with on joint projects. His ability to work in a cross-functional team and produce high-quality, creative work in a timely manner makes him indispensable in a team.
I recommend Raz highly, and hope to work with him more in the future!
Geordi Dearns, Engineering at Mentimeter
Razwan is a fantastic product designer who brings vast experience, professionalism, and a deep understanding of the craft.
He excels in translating tricky business problems into smooth user experiences and has been outstanding to work with on joint projects. His ability to work in a cross-functional team and produce high-quality, creative work in a timely manner makes him indispensable in a team.
I recommend Raz highly, and hope to work with him more in the future!
Geordi Dearns, Engineering at Mentimeter
Resume
2022 — Present
Product Designer
at
Telus Health
A global healthcare and wellbeing technology company, formerly LifeWorks and Morneau Shepell.
Improved how patients access and receive virtual care, from onboarding into consultations through to clinician-issued care plans;
Designed more engaging and interactive care plan experiences to help patients better understand, follow and complete clinician guidance;
Increased patient engagement with care plans by improving clarity, structure, task visibility and ongoing interaction after consultations;
Improved the pre-consultation journey to help patients provide symptoms, medical history, photos, ID and pharmacy details before speaking to a clinician;
Helped reduce clinician admin by shifting key information gathering earlier in the patient journey and making patient context easier to review;
Created advanced prototypes to explore, validate and communicate complex healthcare workflows with product, clinical, research and engineering teams;
Improved patient satisfaction by making consultation onboarding clearer, more guided and easier to complete; and
Supported delivery through design systems thinking, detailed handoff and QA across iOS, Android and web experiences.
2023 — Present
Web Designer & Developer
at
Milky Studio
Independent design studio helping improve businesses digital presence through strategic website design, Framer development and conversion-focused brand experiences.
Worked directly with clients to design and develop complete websites that better communicate their business, offer and value proposition;
Translated client goals into clearer messaging, stronger positioning and more persuasive website structures;
Designed high-quality, conversion-focused websites that improved brand perception, credibility and customer trust;
Built responsive websites in Framer with a focus on SEO, accessibility, page performance and maintainability;
Helped clients present their products and services more effectively, supporting lead generation, sales enquiries and revenue growth;
Created scalable website systems, including reusable components, CMS structures and page templates to support future growth; and
Managed projects from discovery through to launch, including design direction, client communication, development, QA and post-launch support.
2021 — 2022
Product Designer
at
Manual
A digital healthcare platform helping men access treatments, advice and ongoing care online.
Designed conversion-focused web and product experiences across Manual’s digital healthcare platform;
Improved landing page performance, contributing to a 27% uplift in conversions;
Used qualitative research and data-led insight to identify friction in customer journeys and inform design decisions;
Created high-fidelity designs and prototypes to test, communicate and refine new product and marketing experiences;
Worked closely with product, marketing and development teams to improve acquisition, onboarding and customer experience; and
Helped strengthen Manual’s digital experience by balancing user trust, commercial performance and healthcare-specific sensitivity.
2018 — 2021
Product Designer
at
CharityJob
CharityJob is the UK’s leading job board specialising in the third sector.
Introduced a five-stage design thinking methodology within the company;
Effectively created a more collaborative approach to solving problems by building user empathy, defining the problem and leading ideation sessions;
Created prototypes and tested with users, iterating designs and working closely with product managers, marketing and developers;
Helped establish a user-centric design approach and was involved in creating the beginning of a design system for a new product in development;
Worked closely with the email marketing manager to rebuild the email marketing templates – creating a modular system which increased open and conversion rates.
2018 — 2021
Product Designer
at
CharityConnect
CharityConnect is a social media platform for connecting professionals in the third sector.
Introducing designs to monetise the platform, making it sustainable, resulting in advertiser revenue without compromising user experience. 🎯
Working alongside the product manager to increase user engagement by implementing a gamification model to CharityConnect.
Revamping the design of CharityConnect, brightening up the style and improving the user experience by talking to users and using data.
2017 — 2018
UI/UX Designer
at
FaithFX
FaithFX is a new digital experience for learning to trade in the foreign exchange market.
2022 — Present
Product Designer
at
Telus Health
A global healthcare and wellbeing technology company, formerly LifeWorks and Morneau Shepell.
Improved how patients access and receive virtual care, from onboarding into consultations through to clinician-issued care plans;
Designed more engaging and interactive care plan experiences to help patients better understand, follow and complete clinician guidance;
Increased patient engagement with care plans by improving clarity, structure, task visibility and ongoing interaction after consultations;
Improved the pre-consultation journey to help patients provide symptoms, medical history, photos, ID and pharmacy details before speaking to a clinician;
Helped reduce clinician admin by shifting key information gathering earlier in the patient journey and making patient context easier to review;
Created advanced prototypes to explore, validate and communicate complex healthcare workflows with product, clinical, research and engineering teams;
Improved patient satisfaction by making consultation onboarding clearer, more guided and easier to complete; and
Supported delivery through design systems thinking, detailed handoff and QA across iOS, Android and web experiences.
2023 — Present
Web Designer & Developer
at
Milky Studio
Independent design studio helping improve businesses digital presence through strategic website design, Framer development and conversion-focused brand experiences.
Worked directly with clients to design and develop complete websites that better communicate their business, offer and value proposition;
Translated client goals into clearer messaging, stronger positioning and more persuasive website structures;
Designed high-quality, conversion-focused websites that improved brand perception, credibility and customer trust;
Built responsive websites in Framer with a focus on SEO, accessibility, page performance and maintainability;
Helped clients present their products and services more effectively, supporting lead generation, sales enquiries and revenue growth;
Created scalable website systems, including reusable components, CMS structures and page templates to support future growth; and
Managed projects from discovery through to launch, including design direction, client communication, development, QA and post-launch support.
2021 — 2022
Product Designer
at
Manual
A digital healthcare platform helping men access treatments, advice and ongoing care online.
Designed conversion-focused web and product experiences across Manual’s digital healthcare platform;
Improved landing page performance, contributing to a 27% uplift in conversions;
Used qualitative research and data-led insight to identify friction in customer journeys and inform design decisions;
Created high-fidelity designs and prototypes to test, communicate and refine new product and marketing experiences;
Worked closely with product, marketing and development teams to improve acquisition, onboarding and customer experience; and
Helped strengthen Manual’s digital experience by balancing user trust, commercial performance and healthcare-specific sensitivity.
2018 — 2021
Product Designer
at
CharityJob
CharityJob is the UK’s leading job board specialising in the third sector.
Introduced a five-stage design thinking methodology within the company;
Effectively created a more collaborative approach to solving problems by building user empathy, defining the problem and leading ideation sessions;
Created prototypes and tested with users, iterating designs and working closely with product managers, marketing and developers;
Helped establish a user-centric design approach and was involved in creating the beginning of a design system for a new product in development;
Worked closely with the email marketing manager to rebuild the email marketing templates – creating a modular system which increased open and conversion rates.
2018 — 2021
Product Designer
at
CharityConnect
CharityConnect is a social media platform for connecting professionals in the third sector.
Introducing designs to monetise the platform, making it sustainable, resulting in advertiser revenue without compromising user experience. 🎯
Working alongside the product manager to increase user engagement by implementing a gamification model to CharityConnect.
Revamping the design of CharityConnect, brightening up the style and improving the user experience by talking to users and using data.
2017 — 2018
UI/UX Designer
at
FaithFX
FaithFX is a new digital experience for learning to trade in the foreign exchange market.
Let’s work together.
Got something in product or web design? Let's start the conversation.
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©
2026
Selected works / Raz