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Razwan Rashid

Razwan Rashid

Razwan Rashid

Senior Product Designer, London UK

Email

hey@razrashid.com

LinkedIn

Connect with me on LinkedIn

Senior Product Designer with experience across digital health, consumer products, marketplaces and B2B SaaS. Owns complex web and mobile journeys from discovery and research through UX/UI, engineering delivery and design QA. At TELUS Health, redesigned consultation preparation, helping reduce consultations requiring clinician administration by approximately 68%. At Manual, acquisition and purchase improvements contributed to a 27% increase in landing-page-to-purchase conversion.

Senior Product Designer with experience across digital health, consumer products, marketplaces and B2B SaaS. Owns complex web and mobile journeys from discovery and research through UX/UI, engineering delivery and design QA. At TELUS Health, redesigned consultation preparation, helping reduce consultations requiring clinician administration by approximately 68%. At Manual, acquisition and purchase improvements contributed to a 27% increase in landing-page-to-purchase conversion.

Experience

Mar 2022 — 2026

Product Designer

at

Telus Health

A global healthcare and wellbeing technology company, formerly LifeWorks and Morneau Shepell.

Owned end-to-end design for virtual care across iOS, Android and web, supporting over one million patients in Canada. Partnered with Product, Engineering, Clinical, Research and Operations.

  • Redesigned pre-consultation preparation with clearer task sequencing and status, helping reduce consultations requiring clinician administration by approximately 68%.

  • Defined alternative ID verification and pharmacy opt-outs so missing information did not automatically block access to care; evaluated preparation flows through usability testing.

  • Reframed fragmented aftercare as modular, personalised Care Guides spanning clinician creation and patient discovery; repeat revisits increased by approximately 45%, with around 60% of users engaging in activities.

  • Designed AI-assisted care-plan creation concepts with clinician review, editing and approval to retain human oversight.

  • Created high-fidelity Figma prototypes and reusable interaction patterns; worked with engineers through handoff and structured design QA to maintain quality across platforms.

  • Mentored TELUS Health's first design intern through structured onboarding, regular critique and progressively greater ownership, developing independent design judgement.

Mar 2021 — 2022

Product Designer

at

Manual

A digital healthcare platform helping men access treatments, advice and ongoing care online.

Designed acquisition, treatment selection and purchase journeys for a direct-to-consumer men's health product, working with Product, Marketing, Growth and four engineers.

  • Used user research, behavioural data and A/B testing to redesign acquisition and purchase flows, contributing to 27% higher landing-page-to-purchase conversion and an 8% increase in average order value.

  • Simplified progression and clarified expectations in a sensitive healthcare questionnaire, achieving approximately 89% completion.

  • Translated research into personas and recommendations used across Product, Marketing and Growth to inform messaging and treatment journeys.

Nov 2018 — Mar 2021

Product Designer

at

CharityJob

CharityJob is the UK’s leading job board specialising in the third sector.

Early design hire across a two-sided recruitment marketplace and SmoothRecruit, a B2B SaaS recruitment product.

  • Designed SmoothRecruit from the ground up, translating user interviews and usability testing into recruiter workflows, product architecture and high-fidelity interfaces.

  • Researched and designed candidate job-discovery and application journeys with Product and Engineering.

  • Introduced reusable design patterns and rebuilt email templates as a modular system, improving consistency and making campaigns easier to produce and maintain.

Jul 2017 — Nov 2018

UI/UX Designer

at

FaithFX

FaithFX is a new digital experience for learning to trade in the foreign exchange market.

Partnered with the Product Manager on interviews and usability testing to define onboarding and learning journeys for a financial education platform.

  • Designed and tested user flows, prototypes and high-fidelity UI to improve product comprehension.

Mar 2022 — 2026

Product Designer

at

Telus Health

A global healthcare and wellbeing technology company, formerly LifeWorks and Morneau Shepell.

Owned end-to-end design for virtual care across iOS, Android and web, supporting over one million patients in Canada. Partnered with Product, Engineering, Clinical, Research and Operations.

  • Redesigned pre-consultation preparation with clearer task sequencing and status, helping reduce consultations requiring clinician administration by approximately 68%.

  • Defined alternative ID verification and pharmacy opt-outs so missing information did not automatically block access to care; evaluated preparation flows through usability testing.

  • Reframed fragmented aftercare as modular, personalised Care Guides spanning clinician creation and patient discovery; repeat revisits increased by approximately 45%, with around 60% of users engaging in activities.

  • Designed AI-assisted care-plan creation concepts with clinician review, editing and approval to retain human oversight.

  • Created high-fidelity Figma prototypes and reusable interaction patterns; worked with engineers through handoff and structured design QA to maintain quality across platforms.

  • Mentored TELUS Health's first design intern through structured onboarding, regular critique and progressively greater ownership, developing independent design judgement.

Mar 2021 — 2022

Product Designer

at

Manual

A digital healthcare platform helping men access treatments, advice and ongoing care online.

Designed acquisition, treatment selection and purchase journeys for a direct-to-consumer men's health product, working with Product, Marketing, Growth and four engineers.

  • Used user research, behavioural data and A/B testing to redesign acquisition and purchase flows, contributing to 27% higher landing-page-to-purchase conversion and an 8% increase in average order value.

  • Simplified progression and clarified expectations in a sensitive healthcare questionnaire, achieving approximately 89% completion.

  • Translated research into personas and recommendations used across Product, Marketing and Growth to inform messaging and treatment journeys.

Nov 2018 — Mar 2021

Product Designer

at

CharityJob

CharityJob is the UK’s leading job board specialising in the third sector.

Early design hire across a two-sided recruitment marketplace and SmoothRecruit, a B2B SaaS recruitment product.

  • Designed SmoothRecruit from the ground up, translating user interviews and usability testing into recruiter workflows, product architecture and high-fidelity interfaces.

  • Researched and designed candidate job-discovery and application journeys with Product and Engineering.

  • Introduced reusable design patterns and rebuilt email templates as a modular system, improving consistency and making campaigns easier to produce and maintain.

Jul 2017 — Nov 2018

UI/UX Designer

at

FaithFX

FaithFX is a new digital experience for learning to trade in the foreign exchange market.

Partnered with the Product Manager on interviews and usability testing to define onboarding and learning journeys for a financial education platform.

  • Designed and tested user flows, prototypes and high-fidelity UI to improve product comprehension.

Selected projects

Dec 2023 — 2024

Product & Web Design Engineer

at

Milky Studio

Independent digital product work

Designed, built and sold Framer templates and interactive components using React, TypeScript, Framer Motion and Framer Sites, generating approximately £26,000 in template revenue during 2024.

Mar 2021 — 2022

Front-end & Product Designer

at

Tippy Money

Integrated social media financial SaaS

Co-designed and launched a social tipping product with a developer; designed the landing page and user flows and supported front-end implementation in React and CSS.

  • Attracted approximately 200 sign-ups and processed around $1,000 in tips in the first week; the product was sold roughly two months after launch.

Skills & Tools

End-to-end product design

Journey mapping

Rapid prototyping

Design systems

Engineering handoff

Product strategy

Information architecture

Usability testing

Accessibility

Design QA

Product discovery

Interaction design

Product analytics

Stakeholder management

Mentoring

User research

Visual design

A/B testing

Cross-functional collaboration

Let’s work together.

I’m open to Senior Product Designer roles where complex problems, strong craft and measurable outcomes matter.

Copy email

hey@razrashid.com

©

2026

Selected works / Raz